Israel’s Aliyah and Integration Ministry has opened a new emergency mental health hotline for olim (immigrants) in cooperation with ERAN, following the recent rocket attacks in the North.
The hotline is available over WhatsApp messaging and over the phone and can provide anonymous professional help in Russian, French, Spanish, English and Amharic.
Those who need help in their native language can dial *3201 or visit https://www.eran.org.il/helpline-for-olim-heb/.
What is ERAN, Israel’s emotional first aid hotline?
ERAN is Israel’s largest mental health hotline and has been operating for decades.
Though it has been running for over 50 years, it saw tremendous increases in usage amid the COVID-19 pandemic, which saw a huge spike in calls in 2021 and onward.
Recently, however, the organization has taken steps to help out immigrants by making its services available in multiple languages.